Merchant Processing for Nutraceuticals & Supplements

Partner with Moneybox for secure nutraceutical credit card processing and gain access to essential tools, robust security, and dedicated support.

Nutraceuticals & Supplements

Nutraceuticals Payment Solutions

The nutraceutical sector, often abbreviated as “Nutra,” is poised for significant growth. Navigating the complexities of payment processing in this industry can be challenging, particularly when selling nutraceutical products and supplements online. Our services are tailored to assist those in the nutritional supplement field by providing specialized merchant accounts that ensure compliance and operational efficiency.

Launching an Online Supplement Store

In today’s digital age, solely relying on offline sales is insufficient for a thriving nutraceutical business. Establishing an online presence through a website and utilizing an eCommerce platform is essential for expanding market reach and optimizing revenue generation. A merchant account empowers business owners to process payments directly through their websites or chosen eCommerce platforms, keeping transactions smooth and under control with a dedicated nutraceutical merchant account.

Challenges with Conventional Payment Processors

Major payment gateways like Square, Stripe, and Braintree are typically categorized as tier one processors. Unfortunately, they tend to shy away from high-risk industries like nutraceuticals. This leaves many supplement businesses unable to secure merchant accounts through these popular platforms, making it difficult to accept credit card payments. The nutraceutical industry, known for its high-risk classification, often finds traditional banking support lacking.

Why Nutra Businesses are Classified as High Risk

While running an online supplement business might not initially appear risky, the digital nature of transactions introduces significant risks compared to traditional retail:

  • Consumer Expectations and Product Issues: Banks often approach consumable products with caution. Supplements come with consumer expectations for efficacy and safety. If these expectations aren’t met, or if there are issues with the product, it can lead to frequent customer service interactions and disputes. This scenario is more prevalent in the supplement industry, resulting in additional scrutiny and challenges in maintaining merchant accounts.
  • Chargebacks: The nutraceutical sector experiences elevated chargeback rates, where customers dispute charges. An industry with a chargeback rate exceeding 3% is typically branded as ‘high risk.’
  • Fraudulent Transactions: When fraud rates climb, industries get tagged as ‘high risk’ by banks. The vast scope of the supplement and nutraceutical market unfortunately correlates with a higher incidence of fraud compared to other sectors.

Securing a Reliable Merchant Account for Supplements

Many nutraceutical merchants come to us after being unexpectedly terminated by their previous payment processors due to inadequate underwriting, which leaves them vulnerable to fraud and chargebacks. At Moneybox, we differentiate ourselves with robust banking ties and thorough underwriting processes tailored to support the unique needs of the supplement industry.

Frequently Asked Questions

We specialize in providing merchant accounts for various segments of the nutraceutical sector, such as:

  • Dietary supplements
  • Food additives
  • Vitamins and minerals
  • Herbs and botanicals
  • Herbal products
  • Extracts and concentrates
  • Cosmeceuticals and beauty products
  • Other functional health-supporting products

What industries does Moneybox Merchant Services accept as clients? Moneybox specializes in mid-risk as well as specific high-risk industries (the terms “mid-risk” and “high risk” are used here from the perspective of the merchant services industry). We are proud to serve the following industries:

  • Accounting & Tax Prep
  • Adult
  • Airlines
  • Alcohol
  • Antiques & Collectibles
  • Apparel & Clothing
  • Automotive
  • B2B
  • Bad Credit
  • Bail Bonds
  • Bar & Restaurant
  • Cigars & Tobacco
  • Cleaning Service
  • Clothing & Apparel
  • Collectibles
  • Continuity / Subscription Products
  • Continuity-Subscription
  • Credit Monitoring
  • Debt Consolidation
  • Dental
  • Digital Downloads
  • Digital Streaming
  • Document Preparation
  • Drop Shipping
  • Ecommerce
  • Educational Seminars
  • Electronics
  • Events
  • Furniture & Home Furnishings
  • Guns & Firearms
  • Gyms, Fitness & Yoga
  • Hair & Beauty Salon
  • Health & Fitness
  • Healthcare
  • High Volume
  • Hotel & Hospitality
  • Hotels & Lodging
  • Hunting & Outdoor Equipment
  • Insurance
  • Insurance / Warranty
  • Jet Charter
  • Law Firms
  • Legal Services
  • Magazine Subscriptions
  • Medical Billing & Coding
  • Medical Supplies
  • Membership & Recurring Billing
  • MLM Companies
  • Moving Companies
  • Nonprofit
  • Nutraceuticals & Supplements
  • Online Dating
  • Pawnbrokers & Pawn Shops
  • Pet Products
  • Precious Metals
  • Property Management
  • Real Estate
  • SaaS Companies
  • Self Defense, Tasers & Stun Guns
  • Seminars & Coaching
  • SEO & SEM Services
  • Smoking Accessories
  • Survivalist & Tactical Gear
  • Taxes and Accounting
  • Tech Support
  • Telemedicine
  • Ticket Agencies
  • Tobacco & Cigar
  • Transportation & Moving
  • Travel & Timeshare
  • Travel Agency*
  • Utility
  • Vape / e-Cig / eJuice*
  • Veterinarians
  • Web Design Services

Please note, this is NOT a complete list; Moneybox Merchant Services Inc. serves hundreds of additional mid and low risk industries, too. We do not have a full list of industries we can work with, instead we keep a list of business that we currently can not support. See our FAQ page for more info. If the opportunity is right we will of course try to be considerate.

Sorry, we are unable to provide merchant services for foreign or offshore businesses, or any company that is headquartered, or operates, outside of the USA. We are also unable to provide merchant services for any business whose owner does not have a valid SSN and US issued identification (driver’s license, US passport, etc). That said we are working to fix this issue and should have a solution early 2025.

Yes, your startup or new business can be approved by Moneybox Merchant Services for a merchant account. We love startups! While newer businesses without processing history sometimes encounter hurdles when it comes to approval, Moneybox has helped many brand new businesses get their start in payment processing.

A high-risk merchant account is designed for businesses deemed as “high-risk.” These types of businesses have a greater likelihood of chargebacks, fraud, or other financial risk factors. High-risk businesses require such accounts to be able to accept credit and debit card payments.

Various industries are considered high-risk because of their inherent attributes. Some examples include CBD (Cannabidiol) products, e-cigarettes, vape products, stun guns, credit repair services, multi-level marketing, adult products/services, pawnshops, dietary supplements, SEO services, and tech support.

No central authority determines a business’s high-risk categorization. Every payment processor or bank sets its own standards, often based on internal risk management criteria. Providers assess businesses based on several detailed information bits to ascertain risk levels.

Factors contributing to a high-risk business include being a new business, having poor credit records or low credit scores, operating in controversial or highly regulated industries, relying heavily on international sales, and previous placements on the MATCH list by payment processors.

High-risk merchant accounts differ from regular accounts in several ways such as having a longer application process, higher payment processing fees, cash reserve requirements, volume caps in credit card processing, higher chargeback fees, and additional requirements based on the business type.

A high-risk business should ensure it maintains healthy cash levels, tries to reduce chargebacks, discloses all relevant information during the application process, keeps its financial documents ready, and adheres to the guidelines set by its payment processor.

A high-risk business can find a suitable merchant services provider by researching and listing down payment processors that cater to their industry. Businesses should consider factors like the processors’ experience in their industry, processing fees, equipment provided, customer support, experience with businesses in the same industry, and support for diverse payment methods.

Moneybox Merchant Services Inc. may not cater to all high-risk businesses (e.g. CBD merchants). It offers an upfront underwriting process that identifies risk factors early, saving the merchant time and potential costs. However, if Moneybox cannot service a particular business, they may recommend a processor better suited to your needs.

Start A Complimentary Rate Analysis

Discover hidden savings in your merchant account

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What you’ll get:

No Cost

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Upload a recent merchant statement

We will identify where the WASTED SPEND hides within your EXISTING merchant account.

We will present an overview of account and fee health and discuss whether significant savings can be achieved.

You are not obligated to purchase anything.

You do not pay us ANYTHING unless you elect to have Verisave implement cost reductions on your behalf.