Updated Mission Statement

Customer Service

At Moneybox Merchant Services Inc. (Moneybox.com), we aim to create the most approachable, affordable, responsive, and innovative electronic payment solutions provider. We aim to help customers remove payment hurdles while saving time and money.

Being approachable is vital to us. We want all our customers to feel supported and have their questions answered. Our team breaks down information to keep it simple, ensuring customers know exactly what they’re getting. New customers are always welcome, and we never push or hard sell. Merchant processing is crucial, and we approach it rationally.

Affordability is essential to us. We offer the best service-to-price ratio in the world. While we may not always be the cheapest, we provide the best customer support and service model. We’re always competitive on price and aim to get your business the best possible price and support. Our team is the most approachable, responsive, and innovative.

Responsiveness is critical to any good relationship. If you have a question, our team will get you an answer as soon as possible. We’re here to cater to your needs and instantly answer your questions. If an issue affects your cash flow, we’re here to help. We pride ourselves on customer service and will always excel in this area.

Innovation is essential to us. We stay up-to-date on emerging payment trends and technology to provide the best tools. Our fintech professionals ensure you’re ahead of competitors and have the most reliable, secure, and cost-effective payment solutions.

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